EL YOKU / Privacy Policy

PRIVACY POLICY

Effective Date: April 28, 2023
El Yoku LLC (“El Yoku”, “we”, “us”, or “our”) acknowledges the significance of safeguarding your privacy and is committed to ensuring the security of your personal information. This Privacy Policy delineates the manner in which we collect, utilize, and protect your personal information when you visit our website and engage with our services. In compliance with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), we adhere to all applicable legal standards.

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  1. INFORMATION COLLECTION

    When you visit our website, we may gather various types of information from you, which can be categorized as follows:

    1. Personal Information: Data that can identify you, including but not limited to your name, address, email address, phone number, or other information that you voluntarily provide to us.
    2. Demographic Information: Data such as your age, gender, income, or other information that you voluntarily provide to us.
    3. Usage Information: Data about your use of our website, including the pages you visit, the links you click, and other actions you take on our website.
    4. Device Information: Data regarding the device you use to access our website, including your IP address, browser type, operating system, and other technical information.
    5. Location Information: Data about your location, such as your IP address or GPS coordinates, when you use our website.

  2. UTILIZATION OF INFORMATION

    We use the information we collect to provide and enhance our website and services, as well as to communicate with you about our products and services. Specifically, we may use your information for the following purposes:

    1. Provide and improve our website and services.
    2. Respond to your inquiries and customer service requests.
    3. Process your orders and payments.
    4. Communicate with you about our products and services.
    5. Customize your user experience on our website.
    6. Provide targeted advertising based on your interests.
    7. Conduct market research and analysis.
    8. Protect the security of our website and users.

  3. PROTECTION OF INFORMATION

    We implement appropriate measures to protect the personal information we collect from unauthorized access, use, or disclosure. Specifically, we employ:

    1. Secure Socket Layer (SSL) encryption to safeguard your information during transmission.
    2. Password-protected accounts to restrict access to your personal information.
    3. Physical and technical safeguards to shield your information from unauthorized access or disclosure.
    4. Employee training programs to ensure our employees understand the importance of protecting your personal information.
    5. Please note that while we take reasonable steps to protect your personal information, no security system is foolproof, and we cannot guarantee the security of your personal information.

  4. INFORMATION SHARING

    We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential.

    We may also disclose your personal information if required by law, or if we believe that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with our website, or (d) protect the personal safety of users of our website or the public.

  5. COOKIES AND SIMILAR TECHNOLOGIES

    We employ cookies and other similar technologies to enhance your browsing experience on our website and provide us with information about website usage. Cookies are small data files stored on your device when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire, or you delete them) to enhance your user experience and provide us with information about website usage.

    We may use cookies and other similar technologies for the following purposes:

    1. Strictly Necessary: These cookies are essential for the proper functioning of our website and enable you to navigate our website and use its features, such as accessing secure areas of the website.
    2. Performance and Analytics: These cookies help us understand how visitors interact with our website, allowing us to improve our website and provide a better user experience. For example, we may use Google Analytics to track website usage and analyze user behavior.
    3. Advertising: These cookies help us deliver targeted advertising to you based on your interests and browsing history. For example, we may use Facebook Pixel to track conversions and target advertising to users who have visited our website.
    4. You can choose to accept or decline cookies by modifying your browser settings. However, please note that disabling cookies may prevent you from using certain features of our website.


  6. THIRD-PARTY LINKS

    Our website may contain links to third-party websites or services that are not owned or controlled by El Yoku. We are not responsible for the privacy practices or content of these third-party websites or services. We encourage you to read the privacy policies of these third-party websites or services before providing any personal information.

  7. YOUR RIGHTS AND CHOICES

    If you are a resident of California, you have additional rights under the CCPA, such as the right to opt-out of the sale of your personal information.

    You have the right to:

    1. Access, correct, or delete your personal information.
    2. Object to the processing of your personal information.
    3. Restrict the processing of your personal information.
    4. Request a copy of your personal information.
    5. Withdraw your consent to the processing of your personal information.
    6. Opt-out of the sale of your personal information (California residents only).
    7. Request a copy of your personal information.
    8. To exercise any of these rights, please contact us using the contact information provided below.

  8. CHANGES TO OUR PRIVACY POLICY

    We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email (if you have provided us with your email address) or by posting a notice on our website. Your continued use of our website after any such modifications constitutes your acceptance of the modified Privacy Policy. If you do not agree to the modified Privacy Policy, you may discontinue using our website and services.

  9. CONTACT US

    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

    Email: info@elyoku.com
    Address: 1111 Main Street, East Hartford, CT-06108
    Phone: (860)955-0911

    We will respond to your inquiry within a reasonable timeframe.